Once
your proposal has been accepted, the next step is the Institutional Review
Board review (ethics board). The first step is to go to the research center, find
the IRB website, and download the IRB application. One of the first items
listed is that you need to take a short ethics course online (it is free), I
recommend the NIH one. When you are done with the course, save the certificate
to your computer, you will need to submit it to the IRB. Double check the IRB
website for any relevant information sheets about your population.
What
is the IRB looking for? They want to know that you have thought out every
detail of your study. The most common error students make is not providing
enough detail, or not being clear in the information provided. As you begin to
complete the IRB application, think about each item and consider: will someone
unfamiliar with your study understand what you have written? Keep in mind that
the board typically does not read your proposal, they rely on the information
you provide in your application.
The
IRB is most concerned with your interactions with your participants, so go into
great detail in this area. Think through each aspect of your study, some
examples: Who will be approaching possible participants? What will they say?
What happens to participants at each step of the process? Go into excruciating detail.
If you find yourself assuming things (e.g., “I’ll use a room at XX for the
interview”) stop and rethink it- do you have permission to use the room? Will
it be private? Can people easily get there and find it? Will using the building
give the impression that the organization is sponsoring the study? An example,
of the last question would be using a church, you would want to be clear that
the church is not affiliated in any way with your study.
Let’s
work through a fake study and think through some of the issues in the research
methods. Let’s say we want to look at car shopping decisions and the
relationship with self-efficacy (self-confidence). The plan is to do a mixed
method study, we’ll use a standardized, brief self-efficacy survey and briefly
interview the customer (What was your decision at the dealership regarding
buying a car? What led you to make the decision that you did?). We decide that
we want to use a local Nissan dealership, so first we approach the general
manager, John Smith, and see if there is some way to make this work. John is
open to the dealership participating but does not want us to interfere with
customers in their decision making process. We initially discuss having
everyone that speaks with a salesperson complete the 5 question survey. A brief
consent form will be included and ask whether a researcher can contact them by
phone and asks for their name and phone number. We will then call each customer
that agrees and ask our questions.
What
are issues we need to consider? First we need a letter from John Smith stating
everything that his people will and won’t do, and any information that the
dealership will provide to us (so let’s wait on getting the letter until we
have finalized the details). Second, we want to make it very clear that the
researchers are not affiliated in any way with the dealership, that the person
is not required to participate, and no one will treat them differently regardless
of their choice in participating. One issue the IRB is going to have is with the
salesperson giving out the survey, which gives the appearance of the dealership
sponsoring the study. Is there a way around this? Perhaps at the end of the
salesperson interaction he or she could give them a flyer with a link to an
online survey (and the consent form) on survey monkey? As a researcher we need
to consider that this is going to lower our participant rate, but will make it
more acceptable to the IRB. We will probably have to continue the study longer
and will need to mention this issue in the limitation section of the paper.
Let’s
consider our study’s inclusion criteria. People may participate if they are 18
years and older and if they are able to read English, which is the language of
the survey. We should ask their age at the beginning of the survey. The exclusion
criteria are being under 18 and unable to read English.
What
other demographics might be a factor in purchasing a car? Perhaps marital
status, having children, sharing decision making, employment, income per year? We
would want to check the literature, make a decision, and add these into the
survey. How will we determine who is interviewed? We will need to preset a rule
for this. It could be the first 10 people who agree to be interviewed or if we
think marital status is important we could say the first 5 with a partner/
spouse and the first 5 single/ divorced people who volunteer will be selected.
The important thing is to select the criteria in advance and stick to it.
Here
is our current method:
1. Get permission letter from John
Smith
2. Prepare flyer for salespeople
with a link in survey monkey
3. Prepare survey monkey with a
consent form, the survey, and ask if person can be contacted for an interview,
and have them give their email or phone number.
4. Have a brief meeting with
salespeople explaining the study and that we would like them to give a flyer to
every customer, whether they buy a car or not.
5. Wait to see if we get
participants
6. Contact those willing to be
interviewed
7. Call for interviews, record
interviews
8. Transcribe interviews
9. Analyze qualitative data,
developing coding
10. Download survey data from survey
monkey
11. Analyze survey results compared
to coding
12. Send results to participants and
dealership
After
a month, we only have three participants! We need to rethink our method, some possible
options: we could go to the dealership and hand out the flyer personally as the
person is leaving the dealership, sometimes the personal contact will help. We
could increase the number of dealerships, each will require that we go through
the first 4 steps listed above. Whatever, our final decision we will need to
complete a “Change of Procedure” form for the IRB (available on their web
site).
A
few final thoughts on the IRB process, you may need to go through several
revisions of your methods. Work through each of the IRB’s comments and think
them through. If you can’t figure out a solution, ask for a conference call
with the IRB and your chair and they will brainstorm with you. Again, always be
professional in your interactions, they are not trying to delay your progress.
They just want your study to be the best one possible that protects you and
your participants.
Next
time we will take a look at data collection.